Shipping & Returns Policy

Last Updated: January 2026

At Uncle Dan’s Deals, we are committed to providing our community with high-quality products at deep discounts. Because we specialize in liquidations, overstocks, and open-box items, we have established the following policy to ensure transparency and fairness for all customers.

1. Return Window

We offer a 14-day return policy from the date of purchase (for in-store sales) or the date of delivery (for online orders). To be eligible for a return, your item must be in the same condition that you received it.

2. Eligibility for Returns

To complete your return, we require a receipt or proof of purchase.

  • New Items: Must be unopened and in original packaging.
  • Open-Box/Used Items: As noted on our website, these items are inspected for function before sale. Returns are accepted only if the item is found to be defective or not as described at the time of purchase.
  • Non-Returnable Items: Certain items, such as [Insert specific items like "personal care products" or "final sale/clearance items"], may not be eligible for return.

3. Return Process

To start a return, please contact us:

4. Shipping Costs for Returns

  • Defective/Incorrect Items: If you are returning an item because it is defective or we sent the wrong product, Uncle Dan’s Deals will cover the return shipping costs or provide a full refund.
  • Customer Preference: For all other returns (e.g., "changed mind"), the customer is responsible for paying the shipping costs for returning the item. Shipping costs are non-refundable.


5. Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

  • If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 5-7 business days.
  • Please note that your bank or credit card company may take additional time to post the refund to your account.

6. Damaged Items

If your order arrives damaged during shipping, please contact us immediately with photos of the damage so we can file a claim with the carrier and resolve the issue for you.