Uncle Dan’s Deals FAQ – Answers to Your Discount Store Questions

Have questions about shopping at Uncle Dan’s Deals?


Our comprehensive FAQ includes answers to the most common discount store questions, details on our open box return policy, shipping questions, store hours, directions, and product inquiries.



If you can’t find what you’re looking for, feel free to reach out anytime.

Contact us here

General Questions About Uncle Dan’s Deals

  • What is Uncle Dan’s Deals?

    Uncle Dan’s Deals is a local discount store in Finleyville PA offering new, used, and open-box items at up to 70% off retail. We carry tools, home goods, appliances, toys, bicycles, pet supplies, seasonal items, and more.

  • How do I find deals at Uncle Dan’s?

    You can browse our biggest savings anytime on our Deals Hub


    We also update inventory weekly and post flash deals online.

  • Is Uncle Dan’s Deals family-owned?

    Yes! We’re a family-owned bargain store focused on community, honest pricing, and helping shoppers stretch their budget.


  • Do you offer nationwide shipping?

    Yes—we ship open-box items, home goods, tools, toys, and more across the United States.


    Learn more here

  • How often does your inventory update?

    New arrivals hit our shelves daily, with larger restocks posted weekly. Check back often!

Open Box Return Policy & Purchasing Questions

  • What is your open box return policy?

    Our open box return policy allows returns within 30 days of purchase. Items must be in the same condition and include proof of purchase. Shipping costs are not refundable.


    View full policy details here

  • Can I return used items?

    Used items are final sale unless defective. If an issue occurs, contact us and we’ll help find a solution.

  • How do open-box purchases work?

    Open-box items are generally unused or lightly handled products with damaged or opened packaging. Every item is inspected for quality and functionality, offering like-new condition at a significant discount.


  • Do open-box items come with warranties?

    Some open-box items carry manufacturer warranties; others include a store-backed guarantee. Warranty details vary by product.

  • Can I request a specific item or brand?

    Yes! Use our contact form to send a request. We can often source tools, kitchen appliances, pet supplies, toys, and more depending on availability.


Shipping Questions & Delivery Information

  • What are your shipping options?

    We offer:


    • Standard Shipping: 5–7 business days
    • Expedited Shipping: Available at checkout
    • Free Shipping: On select orders (threshold varies seasonally)

  • How do I track my order?

    Your confirmation email includes a tracking link. Updates refresh automatically as your package moves through the carrier network.


  • Do you ship internationally?

    At this time, we ship within the United States only. For special cases, contact us directly.

  • What happens if my package arrives damaged?

    Contact us immediately with photos of the issue. We’ll assist with replacement or refund options depending on the product type.


  • Can I ship items to different addresses?

    Yes—simply enter the destination address during checkout.

Store Hours & Location Info

  • What are Uncle Dan’s Deals hours?

    Our in-store hours are:


    • Monday–Friday: 12:00pm – 5:00pm
    • Saturday: 10:00am – 4:00pm
    • Sunday: Closed

    Online shopping is available 24/7.


    Visit us here

  • Where is your store located?

    Our address is:


    3536 Washington Ave #C, Finleyville, PA 15332


  • Is parking available?

    Yes—our Finleyville location offers ample free parking directly outside the store.

  • What areas do you serve?

    We serve customers throughout Finleyville, South Hills, Pittsburgh, and across the United States through online ordering.

  • Are pets allowed in the store?

    Leashed pets are welcome!

Product & Deal Inquiries

  • Do you have specific product questions?

    Yes! Because our inventory updates frequently, contact us or stop by the store for the most accurate details.


    Reach out here

  • How often do deals update?

    Deals update weekly, and many promotions appear in our flash sales on the Deals Hub

  • Can I check product availability before I visit?

    Absolutely—call us at (724) 782-0000 or send a message through our site.

  • Do you offer discounts on tools, appliances, toys, or pet supplies?

    Yes! Each of these categories regularly features steep markdowns:


  • How can I stay updated on new arrivals and deals?

    Follow us on social media or check our Deals Hub. We also recommend visiting the store frequently for the newest inventory.


Still have questions?

Our team is happy to help—reach out anytime or visit us in Finleyville for friendly, in-person assistance.